Here are some common problems and how to fix them.

1. Chromebook is talking all the time.
Control+Alt+Z is the command to stop the Chrome Vox (orange boxes) or speech feedback

2.The screen scale is too small
Control+Shift+plus key will increase the screen scale, making items appear larger on your screen

3. The screen scale is too big
Control+shift+minus key will decrease the screen scale, making items appear smaller on your screen

4. The screen image is upside down
Control+Shift+Refresh will rotate your screen 90 degrees. The refresh key is where F3 would be on a typical keyboard.

5. The login screen image is black.
Control+Search+H will change the black background back to the default

6. There is a circle around the cursor
Go to settings, advanced, mouse and touchpad. Uncheck Automatically click when the mouse pointer stops and Highlight the mouse when it's moving

7. The keyboard keeps popping up on the screen
Go to settings, show advanced settings, accessibility, uncheck the box to enable on-screen keyboard

8. To make other changes in how the screen looks, use the Accessibility Features
Click settings, Advanced, Manage accessibility features, turn off the features you don't want

Your school Chromebook can record videos that you can download and share with teachers. Here's one good way to do that using a free account on Clip Champ. 

1. Go to the website https://clipchamp.com/en

2. Log in using your school Google account -- s+number@dekalbschoolsga.org

3. Click "Make a Recording" and record your video

4. Edit the video using the Clip Champ tools

5. When you are done, either upload your video to YouTube or download it to your Chromebook's download folder

When you are not using your Chromebook it's a good idea to lock it so no one else can do anything. When you lock your screen it leaves all your windows open so it's often preferable to logging out. 

The easiest way to lock the screen is to press the lock key in the top right corner of your keyboard. 

Do you want to make certain websites available with the click on one button? One good way to do that is to add them to your shelf. The shelf is the row of icons at the bottom of your screen that includes Verge, Launchpad, and a few other icons provided by the district. You can add your own favorite websites to the shelf very easily. 

1. Open Chrome and go to the website you want to add to your shelf
2. Click on the 3 dots at the top right of your Chrome navigation bar
3. Hover over "More Tools" and choose "Add to Shelf"

Alternately, you could bookmark websites so they show up in the top toolbar in Chrome (do this by going to a website and then clicking the star icon at the right end of the web address. 

Here are a few important things to know about your Chromebook.

• There is no way to right click on a Chromebook--instead you tap the trackpad with 2 fingers or hold down the ALT key while you tap with one finger.
• To scroll, swipt up/down or left/right with 2 fingers on the trackpad
• Turn on Caps Lock by pressing ALT + Search (Search is the key with the magnifying glass)
• ​Lock your Chromebook so others can't use it by pressing Search + L

If you want to get really productive you need to know keyboard shortcuts. Here's a link to many useful shortcuts. 

Here are instructions for typing math symbols into online documents. 

In Google Docs 

1. Open a new Google Doc 
2. To access math symbols, go to the Insert menu and choose Equation 
3. A toolbar will show up that allows you to insert a variety of mathematical characters 
4. ​Once you have inserted one equation, you can just push the "New Equation" button that appears on the toolbar for the next one. 

In Word Online 

1. Open a new Word Doc 
2. ​Go to Insert menu and click on Symbol. You will see a variety of symbols that you can use to create math equations.  

Many student Chromebook problems have been fixed by resetting Chrome. Here's how to do it.

1. Within the Chrome browser, click the 3 dots at the top right of your screen.
2. Click on Settings
3. Scroll down and click on Advanced
4. Scroll down and click on Reset 

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